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Maintenance & Support

Keep your digital assets running smoothly with our comprehensive maintenance and support services. We ensure your website, app, or e-commerce platform stays secure, updated, and performing at its best.

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Our Expertise

Services We Maintain

From initial development to ongoing support, we've got you covered across all platforms and technologies.

🌐

Web Development

Regular updates, security patches, and performance optimization for custom websites and web applications.

📱

App Development

Bug fixes, feature enhancements, and OS compatibility updates for iOS and Android applications.

WordPress Development

Core updates, plugin management, theme customization, and security monitoring for WordPress sites.

🛍️

Shopify Development

Theme updates, app integrations, product management, and checkout optimization for Shopify stores.

🛒

E-Commerce Development

Payment gateway updates, inventory sync, security compliance, and performance tuning for online stores.

🎨

Branding & Design (UI/UX)

Design refreshes, user experience improvements, and accessibility enhancements to keep your brand modern.

🔍

Search Engine Optimization

Continuous SEO monitoring, content optimization, and technical SEO improvements to maintain rankings.

🔧

Technical Support

24/7 emergency support, troubleshooting, backups, and disaster recovery for all your digital assets.

Flexible Plans

Support Plans & Pricing

Basic
$299
per month
  • Monthly security updates
  • Weekly backups
  • Performance monitoring
  • Email support (48h response)
  • 5 hours of updates/month
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Enterprise
$1,299
per month
  • Real-time security monitoring
  • Continuous backups
  • Dedicated support manager
  • 24/7 emergency support
  • 40 hours of updates/month
  • Custom integrations
  • Monthly strategy calls
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Common Questions

Frequently Asked Questions

Find answers to the most common questions about our maintenance and support services.

What's included in your maintenance plans?

Our maintenance plans include regular security updates, performance monitoring, backups, technical support, and a set number of update hours per month. The exact features vary by plan - Basic includes monthly security updates and weekly backups, Professional includes weekly security updates and daily backups, and Enterprise includes real-time monitoring and continuous backups.

How quickly do you respond to support requests?

Response times vary by plan: Basic plan receives email support with a 48-hour response time, Professional plan gets priority support with a 24-hour response time, and Enterprise plan includes 24/7 emergency support with immediate response for critical issues.

Can I upgrade or downgrade my plan at any time?

Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new plan takes effect immediately with pro-rated billing. When downgrading, the change takes effect at the start of your next billing cycle.

Get in Touch

Ready to fold your vision into reality? Let's create something that transcends time.

Location

Razzak Plaza, 383 Moghbazar Rd
Dhaka 1217

Email

info@crproweb.com
support@crproweb.com

Timeline

24/7 Active
Always Responsive